Inhabit Support

Instant Chat

MOVE on from the ticketing system

Support tickets are a thing of the past. Back in 2014 when we realised our client's behaviors were shifting, we changed too. Our number-one focus became how our support team could make using and receiving timely assistance for our software easier - we introduced our instant chat feature.

Now, over 98% of our support requests occur via instant chat and 99.7% of our clients have a response within 30 seconds.

Ongoing Training

It's Just Good Business Sense

We strongly believe that ongoing training helps you make the most of our software. This not only gives you the opportunity to keep up with changing technology and achieve your long-term business goals, but also stay ahead in an industry where competitors keep moving forward. You also get access to the latest innovations in the industry, often before everyone else.

Our training team run valuable sessions every fortnight with enthusiasm and originality. Our entire approach is to encourage questions and offer essential information needed for a business to thrive in the industry and even transform it.

Phone

Talk to a Real Person

Our priority is giving you the right support no matter how you choose to ask. Getting phone support is not like calling a call centre, everyone in our team (even the company director) is equiped with the ability to take calls and get you back doing what you do best.

In it for the long term

Our goal is to help you succeed

We pride ourselves in providing excellent customer service. Our approach to support and training make us different from other real estate CRM's - we get to know your business direction and you get to know us. Our goal is to create a sense of community. We want you to feel as though you belong to something great; your opinions truly matter.

We are always asking ourselves “what more can we do” to serve our clients and exceed their expectations. No request is too small and no problem is too big; we are in it for the long term.

What our Clients say?

MOVE is one of the most important tools for our business. Our main requirements were ease of use, web-based, customizable, and multiple integrations. I did not want a system that cost a fortune or one that needed an IT department to get it up and running. MOVE met all of our needs, and we are very happy with the system and service. I have worked with several other CRM systems, both inexpensive and expensive, and did not find any of them as good as MOVE. The support team have a wealth of knoweledge in real estate and support and training of the software. I would gladly highly recommend MOVE to any Principal or office looking for a better option.

MARK RYAN Currumbin Realty

JLC Real Estate have moved to Inhabit from a previous CRM Provider and we are over the moon with what this package provides us. We have more freedom and capabilities with this program than we did with the previous provider. The support has been second to none and we are more than happy with our decision. The support team are always available for us and provide us with knowledge we require to use this package to the fullest.

JAMIE COOPER JLC Real Estate

We are coming on a ten year anniversary in April of 2018 and have had Inhabit with us each step of the way. We have found Inhabit to be excellent.

MOVE also allows us to manage listings from appraisal right through to settlement. Directly email correspondence to solicitors and other parties and also allows the facility to bulk email clients from MOVE regularly.

Since we now also manage our web site through MOVE all listings stay up to date without dual handling and MOVE also allows us to update our BLOG, load agent videos and any other content immediately.

Working with the Inhabit team is a pleasure and a very worthwhile investment for our company as we have expanded and grown over the last ten years.

EMMA GUMBLETON RE/MAX Regency

The Inhabit program has helped us to run a more efficient practice, saving time and money. Using Inhabit we only have to put the data in one place, and from here we can populate various promotional materials such as window cards and print brochures, as well as running reports and lists and sharing the information with other portals.

Inhabit is a great one-stop-shop for the promotion of our properties.

It is great to have this product available on the cloud, making it mobile. I can access and update the data anywhere, anytime: weather I’m in the office, or out on the road. This means I can share up to date information with clients wherever I am, I don’t have to wait until I am back in the office.

The system is easy to work with. It has a user friendly and intuitive interface, making it accessible and easy for anyone to use.

The customer service and support has been brilliant. They are easy to get in contact with, and if ever I have a question I am confident I will have a solution quickly and easily.

My experience with the staff at Inhabit has been great. They are always friendly, helpful and polite. It is obvious they are proud of their product and are genuine about building good relationships with their customers and continuously improving their service and software.

Susan Macaulay First National Southcoast

I wanted to take the time to acknowledge the team at Inhabit software so have provided the below Testimonial for use as required.

I initially used Agency Max to set up my real estate business, I found the software flexible and the hands on interaction with the support team dealt with all my requirements at high level that allowed me to have nil wait time on call backs to assist me with any feature. I also made use of the website offering which was also flexible to my needs and seamlessly uplifted my properties to the many web portals I elected to use.

I have since engaged with the MOVE software and have enjoyed the transition to this newer online platform and am currently building a new web presence with this upgraded features of the software and website product.

I have assessed many software packages and over my 20 years in the real estate industry and I have not been more satisfied as I currently am with the Inhabit MOVE product I am currently utilizing, I highly recommend discussing your needs with the team as the products work and are designed by people who have also run and owned real estate businesses

Mark Todd Todd Property Group